These Terms of Purchase govern all purchase transactions made on myfreebirdstore, covering all hair management devices, shavers, razors, and personal grooming care kits. By browsing our website, placing orders, and purchasing products from our store, you agree to accept and abide by the following purchase rules, service terms, and transaction regulations. All shopping behaviors are subject to these standardized and transparent purchase terms.

1. Currency Standard

The unified settlement currency for all products and orders on myfreebirdstore is United States Dollar (USD). All product prices, order amounts, and service fees displayed on the website are denominated in USD. Customers shall complete payment in accordance with the USD pricing standard, and no other currency settlement methods are supported.

2. Shipping & Delivery Terms

We provide fast and efficient global shipping services for all orders placed on our website. All in-stock products will be processed and shipped within 1 to 3 business days after your order payment is successfully confirmed. Regardless of domestic or international delivery destinations, the standard delivery time is uniformly6 to 12 business days.

We also support expedited delivery services for customers with urgent needs. Relevant expedited delivery options and specific service rules will be displayed on the order checkout page for your selection. We will strictly follow the selected shipping method to arrange product delivery and update order logistics information in a timely manner.

3. Global Free Shipping Policy

myfreebirdstore offers global free shipping for all eligible orders. No additional shipping fees will be charged for any delivery region around the world. Customers do not need to bear any logistics, transportation, or delivery surcharges during the entire purchase and delivery process.

4. Return & Refund Terms

We support a 60-day return service for all purchased grooming products. Customers can submit a valid return or refund application within 60 calendar days from the date of receiving the goods if the products have quality problems, functional abnormalities, transportation damage, or other eligible after-sales issues that comply with our refund and return rules.

After we receive and verify your returned products and confirm that the return application complies with relevant regulations, we will complete the refund processing within 5 to 10 business days. The refund will be returned to your original payment account via the original payment channel. The specific arrival time of the funds is subject to the processing rules of your payment platform or bank.

5. Order Confirmation & Product Description

All product parameters, usage introductions, functional descriptions, and display pictures on our website are real and effective. We strive to ensure the accuracy of product information. Once you place an order, it means you fully confirm the product style, function, and specifications you have selected. If you have any doubts about product details before purchasing, please contact our customer support team for consultation in advance.

6. Transaction Modification & Cancellation

Customers can apply for order cancellation before the goods are shipped. Once the order has entered the shipping process, order cancellation will not be supported. If you need to modify order information such as shipping address and contact information, please contact customer service in a timely manner before shipment; we cannot modify any order information after delivery.

7. Terms Update

We reserve the right to update and adjust these Terms of Purchase irregularly according to business operation and service optimization requirements. The latest revised terms will be published on our official website. Your continued purchase and use of our services after the update of the terms will be regarded as your recognition and acceptance of the new rules.

8. Contact Information

If you have any questions or disputes regarding order transactions, shipping rules, return and refund terms, and other purchase-related matters, please contact our official customer support team for assistance.

Support Email: [email protected]